Why isn't my location working?
Make sure Location Services are enabled for Premo in your device settings and set to 'While Using the App'.
Premo App Support
Need help with your Premo app account or features? Send us a message and our support team will follow up.
Prefer email? support@premoparking.com
Frequently Asked Questions
Why am I not receiving parking reminders?
Check that notifications are enabled for Premo in your device settings and that Focus or Do Not Disturb isn't blocking alerts.
How do I report an incorrect parking rule?
Use the in-app reporting feature, or send us the street name, suburb, and a photo of the sign if possible.
How long does support take to respond?
We aim to respond within 1-2 business days.